Terms Of Service
These Terms of Service (“Terms”) govern your access to and use of The Book World website located at thebookworld.shop (the “Website”) and any products, content, features, or services made available through it (collectively, the “Services”).
By accessing the Website or placing an order with us, you agree to be bound by these Terms. If you do not agree, please do not use the Website or purchase from us.
1) Who We Are
“The Book World”, “we”, “us”, or “our” refers to the operator of thebookworld.shop.
You can contact us at:
support@thebookworld.shop
2) Eligibility
You must be at least 13 years old to use the Website.
To place an order, you must be at least 18 years old or have permission from a parent or legal guardian.
3) Our Products
The Book World sells physical books and related products.
We aim to display all product descriptions, images, prices, availability, and other information as accurately as possible. However, we do not guarantee that all information on the Website will always be completely accurate, current, or free from errors.
Book covers, editions, packaging, and small product details may vary slightly from the images shown, but we will always aim to provide the product as clearly described at the time of purchase.
All book titles, author names, publisher names, trademarks, and related intellectual property belong to their respective owners. The Book World is not affiliated with any author, publisher, or brand unless clearly stated.
4) Orders and Payments
When you place an order, you are making an offer to purchase the selected product or products.
Your order is accepted once we confirm it, process it, or dispatch it. We reserve the right to cancel or refuse any order if there is an issue with stock, pricing, payment, suspected fraud, delivery details, or any other reasonable concern.
Prices are shown at checkout. You are responsible for ensuring your order details, delivery address, and contact information are correct before completing your purchase.
If we cancel an order after payment has been taken, we will refund the amount paid for that order.
5) Delivery
We will aim to dispatch and deliver your order within the estimated timeframe shown at checkout or on the Website.
Delivery times are estimates only and may be affected by courier delays, address issues, customs delays, public holidays, high order volume, or other circumstances outside our control.
You are responsible for providing accurate delivery information. If a delivery fails due to incorrect details, missed delivery attempts, refusal of delivery, or failure to collect from a courier collection point, you may be responsible for any redelivery, return, or handling costs.
Risk in the products passes to you once the order has been delivered to the address provided.
6) Returns, Refunds, and 30-Day Money-Back Guarantee
Your statutory rights are not affected.
Where advertised, we offer a 30-day money-back guarantee on eligible products. If you are not satisfied with your order, contact us within 30 days of delivery at:
support@thebookworld.shop
We will explain the next steps for returning your order.
For change-of-mind returns, you must contact us within the applicable return period. Products should be returned in reasonable condition. Normal reading wear is acceptable, but items should not be heavily damaged, written through, missing parts, or deliberately mistreated.
Unless the product is faulty, damaged, or not as described, return postage is normally your responsibility.
Refunds will usually be issued to the original payment method once we have received the returned item or received suitable proof of return.
If your order included a free gift, bonus, bundle item, or promotional extra, we may ask for this to be returned as part of the refund process. If it is not returned, we may deduct a reasonable amount from the refund where permitted by law.
7) Faulty, Damaged, or Incorrect Items
If your order arrives damaged, faulty, incomplete, or different from what you ordered, please contact us as soon as possible at:
support@thebookworld.shop
Please include your order number, a brief explanation of the issue, and clear photos where relevant.
Depending on the situation, we may offer a replacement, refund, partial refund, or another appropriate solution.
Nothing in these Terms limits your legal rights for products that are faulty, damaged, not as described, or otherwise not in line with applicable consumer law.
8) Accounts
If you create an account on the Website:
You are responsible for keeping your login details secure.
You are responsible for all activity that happens under your account.
You must provide accurate information and keep it up to date.
We may suspend or terminate accounts that breach these Terms or appear to be used fraudulently.
9) Acceptable Use
You agree not to:
Use the Website or Services for any unlawful purpose.
Attempt to hack, disrupt, overload, scrape, probe, reverse engineer, or interfere with the Website.
Upload, submit, or share content that is abusive, defamatory, unlawful, misleading, infringing, harmful, or otherwise inappropriate.
Copy, resell, exploit, or misuse any part of the Website or Services.
Use the Website in a way that may damage The Book World, our customers, our systems, or any third party.
We may restrict or block access to the Website if we reasonably believe someone is misusing it.
10) Content and Intellectual Property
All content on the Website, including text, graphics, logos, images, layouts, designs, branding, and software, is owned by or licensed to The Book World and is protected by intellectual property laws.
You may use the Website for personal shopping and browsing only.
You may not copy, reproduce, distribute, modify, publicly display, sell, exploit, or create derivative works from any part of the Website without our prior written permission.
11) Reviews and User Submissions
If you submit reviews, comments, photos, feedback, or other content to us or through the Website (“User Content”), you confirm that:
You have the right to submit it.
It is honest, accurate, and not misleading.
It does not infringe anyone else’s rights.
It does not contain unlawful, abusive, offensive, or harmful material.
By submitting User Content, you grant The Book World a worldwide, non-exclusive, royalty-free licence to use, display, reproduce, edit, and share that content for operating, improving, and marketing the Website and Services.
We may remove or refuse to publish User Content at our discretion.
12) Third-Party Links and Services
The Website may contain links to third-party websites, apps, payment providers, delivery services, or other external services.
We do not control these third parties and are not responsible for their content, policies, availability, actions, or practices.
Your use of third-party services is at your own risk and may be subject to their own terms and privacy policies.
13) Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
By using the Website, you agree that we may process your personal information in accordance with our Privacy Policy.
14) Disclaimer
The Website and Services are provided on an “as is” and “as available” basis.
We make reasonable efforts to keep the Website accurate, secure, and available, but we do not guarantee that it will always be uninterrupted, error-free, secure, or free from viruses or technical issues.
Books and related content sold through the Website are provided for reading, education, entertainment, and personal development purposes only. We do not guarantee any specific outcome, result, life change, financial result, personal transformation, or relationship improvement from reading any book or collection.
15) Limitation of Liability
To the fullest extent permitted by law, The Book World will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity arising from or related to your use of the Website, Services, or products.
If we are found liable for any claim, our total liability will not exceed the amount you paid to The Book World for the relevant order.
Nothing in these Terms limits or excludes liability where it cannot be limited or excluded under applicable law, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or your statutory consumer rights.
16) Indemnity
You agree to indemnify and hold harmless The Book World from any claims, liabilities, damages, losses, and expenses, including legal fees, arising from:
Your misuse of the Website or Services.
Your breach of these Terms.
Your infringement of any rights belonging to another person or business.
Your submission of unlawful, misleading, or infringing User Content.
17) Suspension and Termination
We may suspend or terminate your access to the Website or Services if you breach these Terms, misuse the Website, act fraudulently, or if we reasonably believe it is necessary to protect The Book World, our customers, our systems, or third parties.
You may stop using the Website at any time.
18) Changes to These Terms
We may update these Terms from time to time.
If we make changes, we will update the “Last updated” date at the top of this page.
By continuing to use the Website or Services after the updated Terms take effect, you agree to the revised Terms.
19) Governing Law
These Terms are governed by the laws of England and Wales.
The courts of England and Wales will have exclusive jurisdiction over any dispute arising from or relating to these Terms, except where consumer protection laws in your country of residence require otherwise.
20) Contact
If you have any questions about these Terms, please contact us at:
support@thebookworld.shop